Legality and Products
Buying medicines online
Delivery
Q:Is it generic or branded pills that you sell?
A: At our online pharmacy you can find generic and branded prescription medication.
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Q:What pills can I buy at your drugstore?
A: A full list of medicines is available in the all products section, some pills are considered as controlled substances, you are required to undergo a physical examination before these medicines can be given out, this means we are not able to sell them online. These medicines are Klonopin, Diazepam, Lorazepam, Clonazepam, Ativan, Valium and others.
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Q: What is generics?
A: A drug that is no longer under patent protection, which may be produced by any manufacturer who follows good manufacturing protocols. Generic drugs use different names for the same ingredients. Today, in US, almost
half of all prescriptions are made with generic drugs. The ingredients of generic pills are absolutely the same as in branded medication.
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Q: How is you medicines can be so inexpensive?
A: There are several reasons for that.
We're straight shooters. There are no tricks in what we do, just good, old-fashioned, reliable business principles.
We do not spend anything on marketing, our manufacturers' production expenses are much lower because of their free trade zone location. Finally, we strive to be as efficient as possible.
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Q: Do branded pills have different names?
A: It is the active ingredient that is printed on the pill. Generic medications have the same contents as branded one. The only difference is in the patent / brand name.
The generic drug manufacturers can not use trademarks in pharmaceuticals as that would be the copyright violation as long as using the common ingredients is legally allowed.
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Q: Do branded pills have different shapes?
A: The form of the tablet is the manufacturer's intellectual property and reproducing it will be considered as violation of copyright as well. Forms are distinguished precisely the same reason, as stated in the question above.
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Q: Is there any difference between regular and soft pills?
A: Soft tabs have some advantages over regular tabs. The main advantages are the speed of action and zone of absorption. You can drink alcohol and eat fatty meal before sex, because soft tabs dissolve under the tongue. If you take regular tabs drinking alcohol is prohibited.
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Q: How does the parcel look like?
A: You package will contain one or more blister 10 tablets each. If you order is less than 60 tablets it will be delivered in one parcel, otherwise it can be split in different parcels. The second parcel will be shipped three days later the first one.
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Q: If I can't find a medicine I need?
A: In case you need a medication that is not sold in our online pharmacy, you can tell us about the medicines you are interested in and we'll do our best to add it to our pharmacy as soon as possible.
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Q: Are the drugs you sell FDA approved?
A: All the medications we sell are manufactured and shipped from India. All of them are approved by INDIAN FDA for export.
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Q: Describe me an order process
A: When you order a medicine in our pharmacy the information you have submitted is forwarded via our system to a licensed physician who is reviewing and approving it.
After the approval the doctor fill-in your prescription and we send all the documents to the pharmacy then your order will be filled and shipped.
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Q: What payment methods do you accept?
A: Currently we accept credit card payments only. This way we can process your order within a very short period of time. As soon as your payment is approved by our processing centre, your merchandise is ready to be packed and sent out.
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Q: Which credit card can I pay with?
A: We accept Visa, MasterCard, American Express, Diners and JCB cards.
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Q: When will you charge my credit card?
A: Our billing department will charge your credit card as soon as they process and accept your order.
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Q: What is your privacy policy?
A: Privacy is one of our main priorities. Terms & conditions section of our order page includes our current privacy policy.
Our ordering system is inspected by our security department on a regular basis.
Our online drugstore uses the latest technology of information encryption which ensures that all the information submitted if highly protected.
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Q: Do you have a money back guarantee?
A: You may cancel your order before the order has shipped or been approved by the doctor. If the order has already been shipped or approved we cannot cancel your order. Please refer to the current cancellation policy in the terms & conditions section of our order
page for more information.
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Q: What is SSL Encryption and why is it required?
A: Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data. To prove the site's legitimacy, the SSL encryption uses a PKI (Public Key Infrastructure) - public/private key, to encrypt IDs, documents, or messages to securely transmit the information in the World Wide Web. In order to show that our transmission is encrypted, most browsers will display a small icon that would look like a pad "lock" or a key and the URL begins with "https" instead of "http". SSL Encryption or https from a digital certification authority will helps the secure web site with confidential information on web.
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Q: Do you have any age restriction?
A: We do not sell medicines to persons under 18 years old.
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Q: What is your Delivery policy?
A: At the moment we have 2 shipping methods:
- Trackable Courier Service: you can track the packages sent by this postal service using the tracking number supplied after the order is shipped.
- International Unregistered Airmail
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Q: Do you ship to international addresses?
A: Sure, we ship worldiwide.
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Q: My package was delayed at the customs, what should I do?
A: If you order was delayed at customs, they must inform you of that. Customs authorities will ask your permission to open the package. Your package will be inspected and returned to you. In case you have any problems with you order, contact us and we'll do our best to help you with it.
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Q: What if the package is damaged or missing?
A: You should contact us and tell us about the problem. We will resend the medicines you have ordered or issue a full refund.
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